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⚠️ Important
  • Make sure the custom field is not empty, if it’s blank, the variable will not populate in the email.
  • Always compose your message from the lead’s profile section, not the general inbox. If you write from the general inbox, the custom field variable will not work properly.
Yes, you can use custom fields in your email sequences.
  1. Use the ”/” key to insert a custom field into your email.
  2. Click on the desired field (e.g., /First Name, /Company, /Icebreaker) to insert it into your email.
How do I use custom fields when composing an email in the lead profile section? screenshot 1