Can I focus only on my leads instead of all conversations? - Breakcold

Yes! To focus only on your leads: Click on the lead focus icon

Can I focus only on my leads instead of all conversations? screenshot 1

located in the top-right corner of your Inbox view

Can I focus only on my leads instead of all conversations? screenshot 2

Can I save a reply as a template from the Social Inbox?Yes, you can. When you click Reply, you'll see the "Save as template" option, allowing you to reuse your message in future conversations.