> ## Documentation Index
> Fetch the complete documentation index at: https://developer.breakcold.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fix stuck states, missing data, connection issues, and unexpected errors.

Fix stuck states, missing data, connection issues, and unexpected errors.

<CardGroup cols={2}>
  <Card title={"How can I prevent my account from being disconnected?"} href={"/help/troubleshooting/how-can-i-prevent-my-account-from-being-disconnected"}>
    To avoid interruptions: 1. Ensure timely payments – Track your billing cycle and pay before the due date.
  </Card>

  <Card title={"I lost all my data. Where can I find it?"} href={"/help/troubleshooting/i-lost-all-my-data-where-can-i-find-it"}>
    First, please make sure you’re logged in using the correct email address you originally signed up with.
  </Card>

  <Card title={"I'm not getting the SMS from the 2FA by LinkedIn"} href={"/help/troubleshooting/im-not-getting-the-sms-from-the-2fa-by-linkedin"}>
    In that case, there's nothing we can do it's on the LinkedIn side.
  </Card>

  <Card title={"Why is my LinkedIn status stuck on “Authenticating” and how do I resolve it?"} href={"/help/troubleshooting/why-is-my-linkedin-status-stuck-on-authenticating-and-how-do-i-resolve-it"}>
    If your LinkedIn status is stuck on “Authenticating” for more than an hour, it’s likely due to an error during the setup process.
  </Card>
</CardGroup>